Privacy
Policy/

Trabimex is a construction and engineering consultancy incorporated and operating under Moroccan law, with its principal office at: Office Consulting Appt 06, Imm 2, Rue 23, Qu Bled El Jed, Safi, Morocco.

We operate as the data controller for personal information collected through this website (trabimex.ma) and in the course of our professional services. For any questions regarding this policy or your data, please contact us at: contact@trabimex.ma.

We collect personal data only where it is necessary to provide our services, respond to enquiries, or comply with legal obligations. The categories of data we may collect include:

• Identity data — your first name, last name, and professional title when provided.
• Contact data — email address, telephone number, and postal address.
• Enquiry data — the content of messages submitted via our contact form, including project details and service requirements.
• Technical data — IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology identifiers on the devices you use to access our website.
• Usage data — information about how you navigate and interact with our website, including pages visited, time spent, and referral sources.
• Communication data — records of correspondence with us by email, telephone, or written form.
• Newsletter data — email address provided voluntarily to receive updates from Trabimex.

We do not collect any special categories of personal data (such as health, racial, religious, or biometric data) through this website.

Personal data is collected through the following means:

• Direct interactions — when you complete our contact form, send us an email, call our office, or subscribe to our newsletter.
• Automated technologies — when you visit our website, we automatically collect technical and usage data through cookies and similar tracking technologies.
• Third parties — in limited circumstances, we may receive data from third-party referral partners, public directories, or LinkedIn where you have made your professional contact information publicly available.

We use your personal data only for specified, explicit, and legitimate purposes. The legal bases for our processing activities are as follows:

We will not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.

Our website uses cookies — small text files stored on your device — to distinguish you from other users and to improve your browsing experience. We use the following categories of cookies:

• Strictly necessary cookies — essential for the website to function. These cannot be disabled without impairing core functionality.
• Performance cookies — collect anonymous information about how visitors use our site (e.g., pages visited, error messages) to help us improve performance. No personally identifiable information is collected.
• Functionality cookies — remember your preferences and settings to personalise your experience.
• Analytics cookies — provided by third-party services (such as Google Analytics) to help us understand aggregate traffic patterns and usage behaviour.

You can control and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. For detailed guidance, visit www.allaboutcookies.org.

We do not sell, rent, or trade your personal data to third parties. We may share your data in the following limited circumstances:

• Service providers — trusted third parties who assist us in operating our website and conducting our business (e.g., web hosting, email delivery, analytics), who are contractually obligated to keep your data confidential and use it only as directed.
• Professional advisors — lawyers, accountants, and auditors acting in a professional capacity, subject to confidentiality obligations.
• Regulatory and legal authorities — where required by law, court order, or to protect the rights, property, or safety of Trabimex, our clients, or others.
• Business transactions — in the event of a merger, acquisition, or sale of assets, personal data may be transferred to the relevant party subject to standard confidentiality protections.

Any third party we work with is required to respect the security of your data and to treat it in accordance with applicable data protection law.

We retain personal data for no longer than is necessary for the purposes for which it was collected, or as required by applicable law. Our standard retention periods are:

• Contact enquiries not resulting in an engagement — 12 months from the date of last contact.
• Client project records — 10 years from project completion, in accordance with professional indemnity and construction liability requirements.
• Accounting and financial records — 7 years, as required under Moroccan tax law.
• Newsletter subscribers — until you unsubscribe or withdraw consent.
• Website analytics data — 26 months (anonymised aggregate data may be retained indefinitely).

At the end of the applicable retention period, data is securely deleted or anonymised.

Subject to applicable law, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your personal data where there is no legitimate reason for us to continue processing it.
• Right to restrict processing — to request that we suspend processing of your data in certain circumstances.
• Right to data portability — to receive your data in a structured, commonly used, machine-readable format.
• Right to object — to object to processing based on legitimate interests, including for direct marketing.
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at contact@trabimex.ma. We will respond within 30 days. We may need to verify your identity before processing your request. There is no charge for most requests, unless they are manifestly unfounded or excessive.

We take the security of your personal data seriously. We have implemented appropriate technical and organisational measures to protect your data against accidental loss, unauthorised access, alteration, or disclosure. These measures include:

• TLS encryption for all data transmitted between your browser and our website.
• Access controls limiting data access to authorised personnel on a need-to-know basis.
• Regular review of our information security practices and infrastructure.
• Staff training on data protection obligations and security awareness.

While we take every reasonable precaution, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of data transmitted to us electronically.

Our primary operations and data storage are based in Morocco. If we transfer personal data to third-party service providers located outside Morocco, we ensure that appropriate safeguards are in place — such as standard contractual clauses, adequacy decisions, or other approved transfer mechanisms — to maintain an equivalent level of protection.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational structure. The date of the most recent revision is displayed at the top of this page.

Where changes are material, we will notify subscribers by email or by posting a prominent notice on our website. Your continued use of our website after the effective date of any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our team:

You also have the right to lodge a complaint with the relevant data protection supervisory authority in your country of residence or place of work. In Morocco, this is the Commission Nationale de contrôle de la protection des Données à caractère Personnel (CNDP) at www.cndp.ma.